Last Updated: Oct 5, 2025
Please read these Terms of Service ("Terms") carefully before using the Hue Learn platform, operated by Hue Learn PTE LTD, Hue Learn India Private Limited also known as Hue Learn, Hue Play, Hue Create, Hue Academy ("Company", "us", "we", or "our"). These Terms govern your access to and use of our services. By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you are not authorized to use our services.
1.1. Our platform provides personalized learning experiences through the fusion of neuroscience and cutting-edge technologies, making education easier, faster, and more engaging. Our proprietary brain-based Hue Pedagogy combined with AI technology helps boost proficiency and retention.
1.2. We offer various products and services including:
1.3. Our services are intended only for teaching and educational purposes only.
To access and use our services, you must create a user account. You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account. You must be of legal age in your jurisdiction and provide accurate information during registration.
You agree to use our services in compliance with all applicable laws, regulations, and third-party rights. You must maintain academic integrity and respect intellectual property rights.
You must not:
We retain all rights to the platform technology, proprietary algorithms, learning methodologies, interface designs, and brand assets. These are protected by applicable intellectual property laws.
You retain ownership of content you create while granting us a usage license. You are responsible for ensuring proper permissions and maintaining responsibility for your content.
4.1. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from use of our services.
4.2. We make no warranties regarding service availability, content accuracy, performance metrics, or technical issues.
5.1. Our collection and use of personal information is governed by our Privacy Policy. We implement comprehensive security measures including access controls, encryption, and privacy protocols.
6.1. We may modify features, update content, improve security, enhance performance, and add capabilities as needed. Users will be notified of significant changes.
7.1. We may terminate accounts for terms violations, inappropriate conduct, extended inactivity, security concerns, or legal requirements.
7.2. Upon termination, access ends immediately and content may be removed. Data handling will follow established policies.
8.1. We offer refunds for eligible purchases made through our platform in accordance with this Refund Policy. Refunds may be requested under specific conditions as outlined below.
To be eligible for a refund, you must submit a refund request within 14 days of the purchase date. Refunds may be granted for reasons including, but not limited to, technical issues preventing access to our services, or if the services do not meet the description provided at the time of purchase.
Certain services or products, such as personalized content created through Hue Create or partially consumed services (e.g., Hue Capsules or Hue Catalyst courses), may not be eligible for refunds unless there is a material failure in service delivery.
To request a refund, contact us at support@huelearn.com with your account details and purchase information. We will review your request and notify you of the outcome within 7 business days. If approved, refunds will be processed to the original payment method within 14 business days.
In cases not covered by this policy, we may, at our sole discretion, offer refunds based on the circumstances of the request.
Any active Subscriptions can be directly cancelled on the website. For further support you can contact us at support@huelearn.com .
9.1. We may update these Terms at any time without prior notice. Changes will be communicated through our platform and via email.
10.1. For assistance or inquiries, please contact us at support@huelearn.com.
By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.